ORDERS & SHIPPING
ORDERS & SHIPPING PROCESS
For purchases made before 13pm of a working day, ELGANCE process and ship your order on the same day and for purchases made after 16pm of a working day, it will be shipped within 1 working day. Orders made in weekends and holidays will be sent only on working days.
Once your package has been shipped, you will receive a shipping confirmation email with a tracking number to track and know the exact arrival of your order at the address provided.
DELIVERY OPTION
There are different options to have your order delivered to you, when placing your order on our website, you can choose to have your order delivered to your home, to a relay point next to your home, or at a parcel distributor near you.
DELIVERY TIME & SHIPPING COST
We love our customers and we are thrilled to reward you with FREE SHIPPING on orders above €79 for several european coutries and We ship worldwide from our base in Belgium, shipping duration and info on costs for each country is as shown below:
Belgium:
- €2,90 on orders below €79 - Home delivery
- €1,90 on orders below €79 - Relay point
- FREE shipping on orders over €79
- Delivery Time: 1-2 Business Days
Germany - France - Luxembourg - Netherlands [EU 1]:
- €6,80 on orders below €79 - Home delivery
- FREE shipping on orders over €79
- Delivery time: 1-3 business days
Austria - Denmark - Italy - Poland - Spain [EU 2]:
- €9,60 on orders below €79 - Home delivery
- FREE shipping on orders over €79
- Delivery time: 2-4 business days
UK:
- €8,00 on orders below €79 - Colis Privé
- FREE shipping on orders over €79
- Delivery time: 3-5 business days
Finland - Portugal - Sweden - Ireland [EU 3]:
- €13,40 on orders below €79 - Home delivery
- FREE shipping on orders over €79
- Delivery time: 2-5 business days
Switzerland:
- €15 on orders below €100
- FREE shipping on orders over €100
- Delivery time: 2-4 business days
United States :
- $22 on orders below $88 - Home delivery
- $19 on orders below $127 - Home delivery
- FREE shipping on orders over $127
- Delivery time - 4-7 business days
Croatia - Czechia - Hungary - Slovakia - Slovenia [EU 4]:
- €15,60 on orders below €100 - Home delivery
- FREE shipping on orders over €100
- Delivery time: 2-5 business days
Bulgaria - Estonia - Latvia - Lithuania - Romania [EU 5]:
- €19,70 on orders below €125 - Home delivery
- FREE shipping on orders over €125
- Delivery time: 2-5 business days
Sénégal:
- 10€ on orders below €79 - Home delivery
- FREE shipping on orders over €79
- Delivery time: 2-5 business days
Rest of the World:
- €27 on orders below €150 - Home delivery
- FREE shipping on orders over €150
- Delivery time: 5-8 business days