ORDERS & SHIPPING

ORDERS & SHIPPING PROCESS

For purchases made before 13pm of a working day, ELGANCE process and ship your order on the same day and for purchases made after 16pm of a working day , it will be shipped within 1 working day. Orders made in weekends and holidays will be sent only on working days.
Once your package has been shipped, you will receive a shipping confirmation email with a tracking number to track and know the exact arrival of your order at the address provided.

DELIVERY TIMEO 

We ship worldwide from our base in Belgium. For orders sent to Belgium, they usually arrive at their
destination within 1 day. For Europe, delivery times vary between 1 to 4 days. And for international orders, delivery time vary between 5 to 11 days. Packages are delivered Monday through Friday during normal business hours.

DELIVERY OPTION

There are different options to have your order delivered to you, when placing your order on our website, you can choose to have your order delivered to your home, to a relay point next to your home, or at a parcel distributor near you.

SHIPPING COST

We love our customers and are thrilled to reward you with FREE SHIPPING * on purchases above 65 € for Belgium, and purchases above 90 € for others europeans country.
For international purchases we offer you free shipping for orders above 120 €.
Please see the costs and delivery times below for different countries and regions: